Adrian & Maree
Dear Brian & the Team,
Firstly, We would like to express how much we are enjoying our new home, and how happy we are with the end result.
When we made the decision to build a new home, and had done all the running around, talking to the building companies in the area, we knew we had made the right choice with Brian Hopwood Homes.
From the first contact, You (Brian) were the first builder to actually ask us what we wanted! Both you and your fabulous team, took our dreams and visions, and not only delivered it, but exceeded our expectations.
We congratulate your entire team, for the fantastic service, communication, and professionalism shown to us throughout the construction process. Their input and excitement in our dream only enhances the Brian Hopwood Homes experience.
We would also like to pass on our thanks to your suppliers and contractors, who gave us, and delivered the best service, quality, finish, and advice. The inclusions and finished product far exceed any of the other alternatives.
Yet another benefit to building with Brian Hopwood Homes!
Your personal involvement, meeting us on site every week, made the whole building experience a breeze.
Nothing was ever a problem, and your input and ideas created a beautiful home for our family to live in for many years to come.
We have no hesitation recommending Brian Hopwood Homes to anyone, and are confident they will love the experience and quality too!
Regards,
Adrian & Maree.
Andrew and Kerrie Fraser
Following the disastrous fire that resulted in the loss of our home last year,
we chose to have Brian Hopwood re-build our home.
The reason we chose Brian was because of his great reputation
and the high quality of his work.
Right from the start, Brian and his team took the time to ensure we
got the design correct and the budget right.
He and his team were wonderful throughout the whole process.
The staff in his office are all very professional and any problems
that did arise were quickly dealt with in a courtesy and
efficient manner.
Brian employs a wonderful team of quality tradesmen,
who worked on our home during times of extreme heat and also through
heavy rain periods. The tradesmen had to endure extra travelling
time due to bridges being washed away and roads being closed.
Brian conducted weekly visits of the building site and was very
approachable and friendly.
We are very happy in our new home and thank Brian and his team on
a job well done.
Donna & Mark
Mark & I wish to thank all the staff and subcontractors from Brian Hopwood Homes for the wonderful job they did building our new home at Moonee Beach.
Your patience & perseverance for excellence created our beautiful house. We knew from the start that our home would be built to an exceptionally high standard, and it was.
This is a home that many people have commented on. We are proud to be able to say that Brian Hopwood Homes are one of integrity, that they deliver all that they promise, with excellent customer service.
I have no hesitation in recommending Brian and his team to prospective clients and look forward to working with them again in the future.
Many thanks
Donna & Mark
Alison Heald
I would like to take this opportunity to thank you all for the way each of you contributed to having my home built.
Your input into what was going on and choosing fittings etc. for me was just perfect. I look around in amazement at how things are finished off.
Building a house “long distance” is not easy and each time I phoned nothing seemed too much trouble for you.
You have also helped me in this past week, which has been difficult trying to locate different utilities and businesses.
I am very proud of my new home and would never hesitate to recommend a Hopwood Home to anyone.
Thank you all very much.
Yours sincerely,
Alison Heald
Trevor Jones
I am writing to thank you for the quality workmanship and integrity that you have shown with the completion of our new home.
Julie and I moved to Coffs Harbour in 2001 from Sydney. Whilst living in Sydney we had a new house built by a reputable project building company. As a result, we were not sure if we wanted to go through the drama of building a new home again.
When we first bought our land at Moonee Beach in 1997, Brian Hopwood Homes was a well-established builder and the community could not speak highly enough of you or the quality of workmanship that you perform.
In 2003, Julie and I decided to build a new home and take the plunge once again. Julie and I undertook local research into builders and their reputations and once again, your name was held in a high stead.
From first meeting you through to the hand over of our lovely new home, what is said about you is true. Julie and I are thrilled with the quality of workmanship, the communication you had with us through the building process and the prompt resolution of any issues that may have arisen during this process. You also thought outside the square and put forward some terrific ideas, which we greatly appreciated.
Julie and I wish you and all of your staff, the best for your future building projects, both large and small and we can not recommend you highly enough to anyone considering building a new home.
Once again, thank you for all your assistance and when it comes to building again, you will be our immediate selection.
Yours sincerely,
Trevor Jones
Sally-Anne Wood
Thank you so much for my lovely home. I am sure I would be considered one or your more difficult clients so must thank you for your perseverance. The whole team should take a bow, Sandra for your ever friendly attitude, Janis for your infinite patience and extremely helpful advice, Rainer for your help with the lighting in particular and always a pleasure to talk to, Jon for your help with the finishing touches and your availability. To Brian I say you are an exceptional builder and your attention to detail shows, all who have seen the house have been impressed.
I would say that you are unique in that you were always available for discussions and your creative input has made it an exceptional home.
What more can I say except that a great number of people will see this home and your workmanship will speak for itself.
Regards,
Sally-Anne Wood
Robyn and Colin Scully
Just a short note to let you know how impressed we have been with your ‘after-sales/construction’ service.
It is now eighteen months since you completed our home. Not only have we been completely impressed with your professionalism in advising us on the fine detailing during the construction of our home, and as you know we made a number of major and minor structural changes, but most importantly your team have been brilliant in handling and administering our requests since completion.
I think is it too easy for builders to “pass the buck” when there are things that need to be adjusted, repaired, etc. No home will be perfect first up. Robyn and I can honestly say that your team have not only stated that they will take care of our requests but they do so in a manner that gives us confidence that firstly it will be done, secondly in a manner acknowledging that your company take responsibility even though it may have been one of your supplier’s or contractor’s fault and finally we always get a follow up call to ensure that we are completely satisfied.
It is not like us to single out any one individual, however we believe that you must know how much we have appreciated that support from Janis. You are indeed very fortunate to have such a professional working with you. Her attitude towards life is first class which shines through during working hours.
On a final note we do appreciate the selected invitations to your clients “open house” evenings. Not only does it allow us the opportunity to view the designs and interior decorations which gives us further ideas but it also reinforces the message that you do really care for your existing clients.
It is this caring approach that commits us to continue to use your services. Hence we look forward to you taking on our next project of design and constructions of our courtyard, open landing and additional vehicle carport.
Once again thank you for your sincerity, professionalism and friendship and we would appreciate you passing on our continuing thanks to your team.
Look forward to seeing you soon.
Regards,
Robyn and Colin Scully
